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Testimonials
Our success depends on our reputation for excellence; the services we provide and our outstanding customer service.
We are proud to say that West Country Tree Services has received glowing reviews and testimonials from satisfied clients across our area of operation, which extends across west Wiltshire as well as in and around the city of Bath.
Don’t just take our word for it, read the comments that verified customers have left on two reliable and well-known consumer websites that rate the performance of local traders – Checkatrade.com and Which? Trusted Traders. We’ve listed below just a sample of our recent reviews:
Cutting back and shaping a large conifer tree and willow
“Excellent work by Ben and Jordan. Very professional. They arrived on time and thoroughly cleared everything, leaving it all clean and tidy. Delighted with work as is our neighbour. Would recommend them and will be using them again for work in the spring.”
Remove tree, ivy and bamboo. Trim x2 Hedges, yew tree, shrubs, laurel
“I would like to thank the team Tom, Darron, Taylor and Ashton, very professional, Quick and efficient and very polite. We did a walk through of all that needed doing first thing in the morning. Once each area was completed they would asked me to check if I was happy. The weather was horrendous, but they just kept going. Left the site very clean and tidy. A huge heartfelt thank you. I would highly recommend you as a team and company.”
Re-pollarding a lime tree
“A really helpful person when booking the job in. They came as soon as they could. Tom and Jordan did an efficient job, they saved the chippings we wanted and took the rest. Hassle-free.”
Crown reduction for 4 x trees
“From the time I first contacted West Country Tree Services, the service was impeccable. Ben and Taylor carried out the crown reductions. They turned up on the date and time agreed. They kept me informed of progress, and consulted me part way through the job to make sure I was happy with the way they were doing the work. I’m really happy with the result. The trees look healthier and have a better overall shape.”
Dismantling two large trees
“I would like to express how grateful we are for a ‘job, well done’ in dismantling two overly-large trees in the garden in one day. Tom, Lee and Ned all discharged their various duties in a slick and professional manner on a bitterly cold Winter’s day. Last but not least, excellent communications with Catrin by email, phone and form contributed to the job being completed effectively at this time of year, exceeding all expectations.”
Crown reduction on Quince tree, leaving a natural shape. Pruned Wisteria on front of the house
“Really pleased with the work carried out by West Country Tree Services. Excellent customer service from first contact. Ben and his colleague arrived at the scheduled time and were happy to discuss any queries we had. Also able to offer some helpful tips for the future care of our Wisteria. Really happy with the work completed. Cleared all woodchip/ foliage, leaving a very tidy garden. Friendly and professional service. Would recommend! Many Thanks!”
At the time of writing, West Country Tree Services has more than 250 verified positive reviews on our page on Checkatrade.com, with the list growing by the day. We’re delighted to say that overall we currently score an average of 9.82 out of 10 across all the reviews. worked out based on scoring for Reliability, Courtesy, Tidiness, Workmanship, and Quote Accuracy.
Tree prune and shaping by 20%
“We were very impressed with West Country Tree Services Ltd. Once contacted, via email, responses from Catrin were very prompt and slick. On the day, Ben and Taylor provided a first class service, communication was excellent and they were very happy to answer any queries and questions. The job was executed efficiently and the site cleared to perfection. The tree is now beautifully shaped and we look forward to seeing it spring to life next year. We would highly recommend West Country Tree Services and would certainly contact them again for repeat work.”
Large willow pollarding, conifer reduction and tree removal
“I Have used West Country Tree Services several times now and have always been pleased with the service. Daniel comes first and provides an assessment of the work required and the options. A quote follows rapidly, and then Catrin keeps you up to date with the timing for the work. This time we had a team of four tree surgeons who were all very pleasant and helpful, making sure we were happy with the work and cleaning up behind themselves. They did a first-class job, exactly as discussed and I would have no hesitation in recommending West Country Tree Services.”
Cutting back a Silver Birch
“Excellent job was done on our Silver Birch which needed cutting back and shaping. The work was carried out very professionally; arrived on time, worked efficiently and tidied up everything at the end. Would recommend West Country Tree Services.”
Re-pollarding a lime tree
“A really helpful person when booking the job in. They came as soon as they could. Tom and Jordan did an efficient job, they saved the chippings we wanted and took the rest. Hassle-free.”
Cut back, pollard and crown lift on three trees
“Excellent job done. Operatives: Lee, Paul and Taylor arrived promptly. No messing, got straight on with the job and worked straight through to completion and considering the weather and ground conditions leaving the garden in a tidy condition. No complaints. Would recommend the team.”
Cutting back and shaping a large conifer tree and willow
“Excellent work by Ben and Jordan. Very professional. They arrived on time and thoroughly cleared everything, leaving it all clean and tidy. Delighted with work as is our neighbour. Would recommend them and will be using them again for work in the spring.”
Cut back, pollard and crown cut 3 trees
“Excellent job done. Operatives: Lee, Paul and Taylor arrived promptly; no messing got straight on with the job and worked straight through to completion and considering the weather and ground conditions leaving the garden in a tidy condition. No complaints, would recommend the team.”
Cut back overgrown hedge and reshaped overgrown ornamental pear.
“Arrived on time and worked hard. Checked my requirements and was respectful of my requests and my property. Set up clear signage on the street. Very tidy throughout the work. Very polite. I am extremely pleased with the outcome.”
Dismantling two large trees
“I would like to express how grateful we are for a job well done in dismantling two overly-large trees in the garden in one day. Tom, Lee and Ned all discharged their various duties in a slick and professional manner on a bitterly cold Winter’s Day. Last but not least, excellent communications with Catrin by email, phone and form contributed to the job being completed effectively at this time of year, exceeding all expectations.”
Which? Trusted Traders Ratings
Our professionalism is reflected in a 5* rating on the Which? Trusted Traders website where we’re recommended by all the reviewers who’ve left their comments for customer service, quality and value.
Here are some of the latest Which? Trusted Trader reviews left by our happy customers:
I would like to thank the team
“Tom, Darron, Taylor and Ashton. They were very professional, quick and efficient, and very polite. We did a walk-through of all that needed to be done first thing in the morning. Once each area was completed, they asked me to check if I was happy. The weather was horrendous, but they just kept going. Left the site very clean and tidy. A huge heartfelt thank you. I would highly recommend the team and company.”
Crown reduction for four trees
“From the time I first contacted West Country Tree Services the service was impeccable. Ben and Taylor carried out the crown reductions. They turned up on the date and time agreed. They kept me informed of progress and consulted me part way through the job to make sure I was happy with the way they were doing the work. I’m really happy with the result. The trees look healthier and have a better overall shape.”
Removal of Two Holly Trees
“West Country Tree Services did a great job for us in removing two tall Holly Trees from our front garden. This started with the quotation, offering options to reduce, remove, grind stumps, booking the date and on-site work. They cleaned up the lawn afterwards. The cost was about what we would expect and the work was completed to the agreed cost. The men were courteous and professional.”
Crown reduction on Quince tree, leaving a natural shape
“Pruned Wisteria in front of the house. Really pleased with the work carried out by West Country Tree Services. Excellent customer service from the first contact. Ben and his colleague arrived at the scheduled time and were happy to discuss any queries we had. Also, able to offer some helpful tips for the future care of our Wisteria. Really happy with the work completed. Cleared all woodchips/ foliage, leaving a very tidy garden. Friendly and professional service. Would recommend. Many Thanks.”
Excellent job clearing trees from the site
“I needed four large trees removed, two pruning back, and other large shrubs and vegetation clearing before demolition work. Also, the complications of a conservation area and area of outstanding natural beauty. They advised on additional planning permissions required and helped with them. Good communication. The excellent team did the work as agreed, checking we were happy. Done to the agreed price and value for money.”
Tree prune and shaping by 20%
“We were very impressed with West Country Tree Services Ltd. Once contacted, via email, responses from Catrin were very prompt and slick. On the day, Ben and Taylor provided a first-class service. Communication was excellent and they were very happy to answer any queries and questions. The job was executed efficiently and the site cleared to perfection. The tree is now beautifully shaped and we look forward to seeing it spring to life next year. We would highly recommend West Country Tree Services and would certainly contact them again for repeat work.”
The team at West Country Tree Services love hearing your feedback. Please feel free to share your comments on all aspects of our service and work on either of the consumer pages mentioned, or email direct to daniel@westcountrytreeservices.co.uk.